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We want our employees and Plexmo platform users to succeed online! To achieve this, it is essential for our employees and Plexmo platform users to follow these rules. Please read these Plexmo social media policies, rules, and conditions carefully, as violating them may result in disciplinary action.

  • Introduction

    Our social media policy aims to ensure that the freedom of expression of our employees and Plexmo platform users is respected while ensuring that this freedom is not misused. This policy allows employees and Plexmo platform users to express their opinions freely, provided they do so in a responsible and professional manner.

  • Respect for Freedom of Expression

    • Support for Freedom

      We believe that every employee and Plexmo platform users has the full right to express their opinions and ideas. Social media is a vital platform where individuals can share their thoughts openly.

    • Constitutional Right

      Our policy fully supports and respects the right to freedom of expression, as provided by the country's constitution.

  • Policy Objective

    • Protection of Confidentiality

      The primary objective of this policy is to protect the company's confidential and sensitive information. It is essential to ensure that no employees and Plexmo platform users accidentally or deliberately shares any information that could harm the company.

    • Maintaining a Positive Image

      It is the responsibility of all employees and Plexmo platform users to maintain the company's positive image. The aim of our policy is to ensure that only accurate and positive information about the company is shared on social media.

    • Mutual Respect

      To maintain mutual respect and trust between employees and the company, it is essential that professional and respectful language is used in all social media activities.

  • Responsible Use

    • Sharing Verified Information

      Before sharing any information on social media, it is crucial to verify its accuracy and truthfulness. Avoid sharing any false or misleading information.

    • Avoiding Sensitive Topics

      Be cautious when commenting on sensitive topics such as politics, religion, and other contentious issues. Avoid any controversial or provocative comments that could affect the company's image.

    • Respectful Behavior

      Maintain politeness and respect when making any comments on social media. Do not use any indecent, offensive, or hateful language.

  • Policy Violations and Disciplinary Actions

    • Warning and Guidance: Upon detecting any violation, the employees and Plexmo platform users will first receive a warning and be guided towards the correct approach.

    • Investigation and Resolution: In serious cases, a thorough investigation will be conducted, and appropriate action will be taken. Disciplinary actions may include verbal warnings, written warnings, suspension, or dismissal.

    • Right to Appeal: If any employee disagrees with the disciplinary action, they have the right to appeal.

  • Employee Responsibilities

    • Awareness of Rules

      All employees and Plexmo platform users should be fully aware of the social media policies and ensure that they are correctly and accurately communicated to others. Adherence to these policies is mandatory.

    • Responsible Use

      All employees and Plexmo platform users must ensure that they use social media responsibly and sensibly.

    • Support and Consultation

      If employees and Plexmo platform users have difficulty understanding the social media policies, they may seek advice from their sponsor and file a support ticket through the company’s support department.

  • Conclusion

    Our social media policy aims to respect the freedom of expression of our employees and Plexmo platform users while maintaining the security and image of the company. This policy is not intended to limit anyone’s freedom but to ensure that it is not misused. We are committed to maintaining a positive and secure work environment where all employees and Plexmo platform users can express their opinions freely and responsibly.

    Therefore, our social media policy is not against the freedom of speech of our employees and Plexmo platform users but aims to ensure that this freedom is exercised responsibly and professionally on social media.

A Comprehensive Guide to Verifying Truth and Accuracy Before Sharing Information on Social Media

  • Introduction

    Sharing information on social media has become a common practice, but it is crucial to verify its truth and accuracy. Incorrect or misleading information can not only harm your credibility but can also damage the company’s image and reputation.

  • Reasons for Verifying Truth and Accuracy of Information

    • Maintaining Credibility

      Sharing verified information helps maintain your and the company’s credibility.

    • Avoiding Misinformation

      It is essential to check information to avoid sharing incorrect or misleading content.

    • Preventing Legal Issues

      Sharing false information can lead to legal complications, making verification a necessary step.

  • Methods for Verifying Truth and Accuracy

    • Evaluating the Source

      • Checking Credibility

        Who is the source of the information? Ensure that it comes from a reputable and reliable source, such as a government website, reputable news outlet, or our official company report.

      • Source History

        Check how long the source has been providing credible information and if there have been any prior credibility disputes.

    • Fact Confirmation

      • Multi-Source Verification

        Confirm the information through other reliable sources. If multiple reputable sources report the same information, its accuracy becomes more likely.

      • Independent Confirmation

        Check how long the source has been providing credible information and if there have been any prior credibility disputes.

      • Date Verification

        Ensure that the information is up-to-date and relevant. Avoid sharing outdated or irrelevant content.

      • Authenticity Check

        Confirm the authenticity of the information with an expert or relevant department, particularly if it pertains to our company.

      • Relevance

        Check how relevant the information is in the current context.

    • Authenticity Verification

      • Consulting Experts

        Verify the authenticity of the information with an expert or relevant department, particularly if it requires technical, legal, or specialized knowledge.

      • Official Statements

        Use official statements from the company or organization.

    • Verifying Data and Statistics

      • Source of Data

        Where does the data come from? Data obtained from a credible source is more reliable.

      • Mathematical Verification

        Check the mathematical accuracy of figures and statistics. Ensure they are logical and accurate.

    • Checking Images and Videos

      • Reverse Image Search

        Use reverse image search to verify the authenticity of images. Check whether the image has been previously used in a different context.

      • Video Authenticity

        Verify the authenticity of videos by checking the source and context. Watch the video fully and identify any suspicious edits or montages.

    • Interviews and Direct Evidence

      • Direct Interviews

        Whenever possible, contact the source directly and conduct interviews to gather firsthand information.

      • Evidence Confirmation

        Confirm the information through direct evidence or by verifying it with witnesses.

    • Checking Logic and Rationality

      • Rational Analysis

        Perform a rational and logical analysis of the information. Ensure it aligns with existing facts and common sense.

      • Identifying Confusing Elements

        Identify any confusing or contradictory elements in the information.

    • Reviews and Ratings

      • Customer Reviews

        Analyze customer reviews and ratings, especially for information related to products and services.

      • Feedback Review

        Observe user feedback on social media and other platforms.

    • Regular Updates

      • Frequent Updates

        Continuously review and update the information. Over time, information may change, so staying updated is essential.

      • Internal Communication

        Maintain regular communication with internal teams and departments to receive new information promptly.

    • Best Practices for Sharing Information on Social Media

      • Careful Writing

        Ensure that the information is clear and accurate. Avoid sharing vague or incomplete information.

      • Use of Professional Language

        Always use professional and polite language on social media.

      • Avoiding Sensitive Information

        Refrain from sharing any confidential or sensitive information that could harm the company, our employees, or Plexmo platform users.

      • Giving Credit

        If you are using information from another source, give proper credit. This enhances the credibility of your post.

    • Responsibilities After Sharing Information

      • Monitoring Feedback

        Monitor the feedback and comments on the shared information and respond as needed.

      • Correcting Misinformation

        If you later realize that the shared information was incorrect, correct it immediately and provide the accurate information.

    • Conclusion

      • Verifying the truth and accuracy of information before sharing it on social media is essential. It not only maintains our employees, and Plexmo platform users. and the company’s credibility but also prevents potential legal and reputational issues arising from incorrect information. Sharing verified and accurate information is a part of responsible and professional behavior that plays a vital role in maintaining the company’s positive image. Verifying truth and accuracy is an important and responsible process that should be followed when sharing information on social media. By adhering to these practices, you can ensure that the information you share is accurate, reliable, and up-to-date. This not only maintains your and the company’s credibility but also prevents the spread of false information.

      • Therefore, our social media policy emphasizes the importance of verifying the truth and accuracy of any information before sharing it, ensuring that only correct and authentic information circulates on social media.

This is About You!

Your online profiles, social media accounts, and websites should clearly show that they belong to you. Your personal endorsement plays a vital role in the success of your business.

  • Maintain Your Personal Touch

    • Use a real Name

    • Clearly state your association with Plexmo, such as

      • Shreya Patil, Promoter, Plexmo Rising Star

      • Sandeep Dixit, Local Merchant, Plexmo Rising Star

      • Vivek Mhatre, E-Seller, Plexmo Rising Star

      • Sangram Sharma, Promoter, Local Merchant, and E-Seller, Plexmo Rising Star

    • Use your personal profile picture.

    • When working online, ensure that your page does not appear as an official Plexmo page. This means :

      • Do not use "Plexmo" in your account or page name, such as :

        • PlexmoIndia

        • Plexmo Health Products

        • Plexmo_natural_wellness

      • Do not use "Plexmo" in your domain name, such as :

      • Do not use the Plexmo logo on your personal pages or websites.

    • Let People Know Who You Are.

      • When you create a personal website or social media account, always include your name and contact information.:

      • If you mention your role related to Plexmo, clearly state your title, such as:

        • Plexmo Promoter (Plexmo ID - XYZ0000000)

        • Plexmo Stockist (Plexmo ID - XYZ0000000)

      • For websites, this information should be clearly displayed on the main page and other relevant pages. If you run a personal blog where you do not mention any connections to Plexmo, you can ignore this policy.

    • When promoting any Plexmo model, you should clearly state our policies, rules, and conditions.

  • Use of Our Photos and Videos

    All visual content (photos and videos) of Plexmo is protected by copyright, and these rights do not extend to Plexmo users. This means you cannot publish photo or video content from our official plexmo.co.in site or subdomain sites on your personal website or social media.

  • Use of Our Photos and Videos

    Before posting any copyrighted material on your blog or social media platform, ensure that :

    • You are the copyright owner of that material, or

    • You have written permission from the copyright owner.

    It is your responsibility to avoid using copyrighted material without permission, and the company will not provide legal support in such cases.

  • Legal Information and Consequences of Violations

    • This section explains activities that can lead to online mistakes and the possible consequences. Always keep these policies, rules, and conditions in mind!

  • Legal Information

    • 'Plexmo Rising Star' is not responsible for any activities or statements you make on online platforms, including social media channels.

    • You are personally responsible for posting online content that could be considered legally defamatory, obscene, a breach of confidentiality, or false (whether it pertains to 'Plexmo Rising Star', other individuals, or any other company).

    • If 'Plexmo Rising Star' suffers any harm or damage due to the misuse of social media, the company may take legal action against you.

    • Failure to comply with this process may result in further action against you, including temporary suspension, disciplinary action, or permanent account closure.

      • Temporary Suspension: Your Plexmo ID, including all model IDs, will be temporarily suspended. During this time, you will not have access to the 'Plexmo Rising Star' system, and you will not receive any form of incentives, commissions, bonuses, or other benefits provided by the company.

      • Disciplinary Action: If the violation is serious or repeated, disciplinary action will be taken against your Plexmo ID. This action will be under 'Plexmo Rising Star' policy rules and terms, which may result in suspension or termination of your rights and benefits.

      • Permanent Account Closure: If violations continue and necessary changes are not made in a timely manner, the company reserves the right to permanently close your account. In this case, all agreements between you and the company will be considered terminated.

Do's and Don'ts

When using social media to promote any model or activity of the company, Plexmo users must adhere to the following guidelines :

  • Do's (What to Do)

    • Share Verified Information

      • Only promote official and accurate information provided by the company.

      • Use precise information related to products, services, and the business model.

    • Respect Brand Image

      • Use the company’s logo, tagline, and branding in an appropriate and approved format.

      • Present the brand in a positive light.

    • Sensitivity and Courtesy

      • Communicate politely and professionally on social media.

      • Respect different cultures, classes, and religious beliefs.

    • Customer Support Information

      • Share official customer support details accurately for any queries or complaints.

      • Resolve disputes or complaints professionally, and if necessary, contact the company’s grievance officer at support@plexmo.co.in.

    • Follow Platform Rules

      • Comply with all the rules and terms of the social media platform where you are promoting.

      • Pay attention to personal privacy and security.

    • Share Approved Content

      • Any promotional material, such as banners, videos, or posts, should only be shared after approval from the company.

    • Testimonials and Reviews

      • If you praise a customer or another user, present their experience honestly and transparently.

      • Do not use fake or misleading testimonials.

  • Don'ts (What Not to Do)

    • Avoid False or Misleading Claims

      • Do not share false information, exaggerated claims, or misleading advertisements about products or services.

      • Avoid sharing unverified or false information about the company’s profits, dividends, or potential income.

    • Do Not Engage in Negative Comments or Controversy

      • Do not involve the company in any negative comments, gossip, or controversies.

      • Respond to negative feedback or criticism with patience and use respectful language.

    • Do Not Post Inappropriate Content

      • Do not spread obscene, offensive, hateful, or inappropriate content on social media.

      • Avoid sharing any content that could harm the company’s image.

    • Do Not Share Personal Information Without Permission

      • Do not share any user, customer, or colleague’s personal information without their permission.

      • Follow privacy and data protection laws.

    • Do Not Act Against Company Policies

      • Do not promote any other company or praise competitors on the company’s platform.

      • Avoid violating the company’s interests while promoting any other organization or personal agenda.

    • Avoid Spam or Unnecessary Promotion

      • Refrain from spamming or repeatedly posting promotional content on social media.

      • Ensure that frequent connection-focused posts do not inconvenience users.

  • Use of Our Photos and Videos

    Before posting any copyrighted material on your blog or social media platform, ensure that :

    • You are the copyright owner of that material, or

    • You have written permission from the copyright owner.

    It is your responsibility to avoid using copyrighted material without permission, and the company will not provide legal support in such cases.

  • Legal Information and Consequences of Violations

    • This section explains activities that can lead to online mistakes and the possible consequences. Always keep these policies, rules, and conditions in mind!

  • Legal Information

    • 'Plexmo Rising Star' is not responsible for any activities or statements you make on online platforms, including social media channels.

    • You are personally responsible for posting online content that could be considered legally defamatory, obscene, a breach of confidentiality, or false (whether it pertains to 'Plexmo Rising Star', other individuals, or any other company).

    • If 'Plexmo Rising Star' suffers any harm or damage due to the misuse of social media, the company may take legal action against you.

    • Failure to comply with this process may result in further action against you, including temporary suspension, disciplinary action, or permanent account closure.

      • Temporary Suspension: Your Plexmo ID, including all model IDs, will be temporarily suspended. During this time, you will not have access to the 'Plexmo Rising Star' system, and you will not receive any form of incentives, commissions, bonuses, or other benefits provided by the company.

      • Disciplinary Action: If the violation is serious or repeated, disciplinary action will be taken against your Plexmo ID. This action will be under 'Plexmo Rising Star' policy rules and terms, which may result in suspension or termination of your rights and benefits.

      • Permanent Account Closure: If violations continue and necessary changes are not made in a timely manner, the company reserves the right to permanently close your account. In this case, all agreements between you and the company will be considered terminated.

Consequences of Violations

  • If you violate the policies, rules, and terms of 'Plexmo Rising Star', the company will first notify you via official email. This email will provide all necessary details regarding the violation, including the type of violation, its impact, and clear steps to correct it if the violation is minor. Otherwise, the company reserves the right to permanently close your account without prior notice.

  • After receiving the email, Plexmo users must follow the corrective actions directed by the company. This includes completing the following tasks:

  • Admitting the Violation: Plexmo users must acknowledge their violation and inform the company.

  • Submitting an Apology: Plexmo users must prepare a formal apology and present it to the company as well as on the same online or social site where the violation occurred.

  • Correcting the Content: If the violation relates to incorrect online communication or content, you must immediately update it to comply with all company policies, rules, and terms.

Severity of Violation

  • Complying with the Company's policies and terms not only ensures the safety of your Plexmo ID, but also maintains a strong business relationship between you and the Company. Any violation will be taken seriously and the Company will take appropriate action as required, so that all processes are completed in a smooth and fair manner.

Legal Jurisdiction

  • Dispute resolution

    Complying with the Company's policies and terms not only ensures the safety of your Plexmo ID, but also maintains a strong business relationship between you and the Company. Any violation will be taken seriously and the Company will take appropriate action as required, so that all processes are completed in a smooth and fair manner.

Plexmo Social Media Guidelines Terms Conditions